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Get to Know Us

 ➤ WHY US

  • Professional. ShangHai SiHao Company has been making engraving machine for more than 15 years, is a professional engraving machine company. 
  • Cheap. 15% below the peer average. 
  •  High quality. By a lot of European, American, Asian customers like. 
  •  Fast delivery speed. It can reach customers in about 3 days at the soonest. 
  •  After sales problems, professional and technical personnel within 24 hours to give effective reply.
  • The machine is guaranteed for 1 year (excluding laser tube).

➤ COMPANY CULURE

  1. Customer first: Always show respect and sincerity, pay attention to customer needs, provide advice and consultation, help customers grow, help customers solve pain points.
  2. Integrity: Be honest, take responsibility, and be a trustworthy company and person.
  3. Products: Low cost, low price, high quality products.
  4. Service: Everything for customers to create value as the center, leading concept, professional, integrity, efficient and rapid, meticulous, thoughtful, serious, high quality service.
  5.  Do not pursue excessive profits: The company does not pursue excessive profits from customers. Employees do not pursue excessive profits .Aims at fairness and reasonableness.
  6. Don't take advantage of others: Even if you can.
  7. When things go wrong, blame ourself first.
  8. No matter what the outside world says or does, we go back to the beginning and do what we should do.
  9.  Speed is our specialty.
  10.  Keeping improving. 

➤ COMPANY HISTORY

  • Founded in 2007, Shanghai Sihao Mechanical Equipment Co., Ltd. has more than 15 years of production experience and 10 years of cross-border e-commerce experience.
  • We are a diversified enterprise integrating R&D, production, agency and sales. Since its establishment, we have established good relations with many enterprises at home and abroad.
  • The products sell well all over the country, and are exported to Europe, America, Southeast Asia, the Middle East, Africa and other places. They are deeply trusted and praised by domestic and foreign manufacturers.
  • With advanced production equipment, professional technology and R&D team, our products are favored by customers. We have our own overseas warehouses in Europe, the United States and Australia, with services all over the world, and have won unanimous praise from customers.

    ➤ OUR FACTORY

    Frequently asked question

    What about the delivery time?

    The delivery can be made within the fastest 2 days.

    Do you shop overseas?
    • At SIHAO, we understand that our customers come from all corners of the globe, seeking the precision and efficiency that our laser engraving machines provide. We are pleased to offer international shipping options, allowing our esteemed clientele to experience the artistry and craftsmanship of our machines, no matter where they may reside.When it comes to shipping overseas, we strive to provide the utmost care and attention to ensure a seamless delivery process. However, it is important to note that international shipping can be influenced by various factors, such as customs regulations, distance, and local logistics. As a result, delivery times may vary depending on the country being shipped to.Should you have any specific questions or concerns regarding overseas delivery, we invite you to reach out to our dedicated team of experts. Our knowledgeable staff is well-versed in the intricacies of international shipping and will be delighted to assist you. Simply contact us for support@sihaoteclaser.com, and we will be more than happy to provide you with the information you seek.At SIHAO, we take great pride in our commitment to customer satisfaction. We understand that each order represents a unique artistic vision, and we are dedicated to ensuring that your laser engraving machine arrives safely and promptly, no matter where in the world you may be.Thank you for choosing SIHAO, where precision meets elegance, and artistry knows no boundaries.

    We will deliver English manual and video with the machine to you. If you still need our help, please contact us.

    Can you arrange the shipment for me ?

    We can arrange the shipment for our clients by sea or by air, Trading terms FOB, CIF, EXW are available.Additionally,our company has warehouses in Europe, Russia, the United States, and Australia for convenient and fast service.

    How long is the warranty of your products?

    We provide 1 year of warranty for our machine.

    Do I need to worry about the quality of your machine?

    We have an independent and complete brand, each machine will go through strict qualityinspection before packing, so quality is guaranteed.Meanwhile, for after-sales issues, our technical staff will provide a valid response within 24 hours.

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