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Terms and Conditions

☞Welcome to sihaoteclaser.com. The https://sihaoteclaser.com website (the “Site”) is comprised of various web pages operated by sihaoteclaser, LLC (“sihaoteclaser”). sihaoteclaser.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of sihaoteclaser.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

sihaoteclaser.com is an E-commerce Site The purpose of this website is to provide information and online sales of CO2 and Fiber laser machines as well as complimentary accessories and materials or consumables.

Freight Shipping

Laser machines and other large items are shipped by freight. For these items, shipping fees collected at checkout do NOT include additional shipping carrier fees such as “limited access” fees required for delivery to many educational and military facilities. If the shipping address on your order requires additional fees for delivery, we will be in contact before processing the order.

Privacy

Your use of sihaoteclaser.com is subject to sihaoteclaser’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting sihaoteclaser.com or sending emails to sihaoteclaser constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that sihaoteclaser is not responsible for third party access to your account that results from theft or misappropriation of your account. sihaoteclaser and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Sihaoteclaser does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://sihaoteclaser.com only with permission of a parent or guardian.

Cancellation/Refund Policy

Sihaoteclaser strives to satisfy you, the customer, 100%. Therefore, If as the customer you are not satisfied with the items purchased you may return such items within 30 days of receipt in accordance to our refund terms. YOU NOTIFY sihaoteclaser SUPPORT PRIOR TO RETURNING. A SALES RECEIPT MUST PROVE THE SALE TRANSACTION. ANY UNEXPECTED RETURNED ITEMS MAY NOT RECEIVE IMMEDIATE REFUND. SHIPPING COSTS IS EXCLUDED FROM THIS REFUND POLICY.

Links to third party sites/third party services sihaoteclaser.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of sihaoteclaser and sihaoteclaser is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. sihaoteclaser is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by sihaoteclaser of the site or any association with its operators.

Certain services made available via https://sihaoteclaser.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the sihaoteclaser.com domain, you hereby acknowledge and consent that sihaoteclaser may share such information and data with any third party with whom sihaoteclaser has a contractual relationship to provide the requested product, service or functionality on behalf of sihaoteclaser.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://sihaoteclaser.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to sihaoteclaser that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of sihaoteclaser or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

While every effort is made to ensure that the content and imagery of this website is accurate, the website is provided “as is” and sihaoteclaser (sihaoteclaser.com) makes no representations or warranties in relation to the accuracy or completeness of the information or images found on it. While the content of this site is provided in good faith, we do not warrant that the information or imagery will be kept up to date, be true and not misleading, or that this site will always (or ever) be available for use.

Machine, accessory, software, and other product images are used to reasonably depict the actual product or application. Some application images on this site are used as merely a visual to demontstrate the various types of materials that a CO2 or Fiber laser can engrave, etch, or cut. However, images may or may not be actual materials processed by sihaoteclaser.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. sihaoteclaser content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of sihaoteclaser and the copyright owner. You agree that you do not acquire any ownership rights in any protected content.

We do not grant you any licenses, express or implied, to the intellectual property of sihaoteclaser or our licensors except as expressly authorized by these Terms.

Third Party Accounts

The Service is controlled, operated and administered by sihaoteclaser from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the sihaoteclaser Content accessed through http://www.sihaoteclaser.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

International Users

The Service is controlled, operated and administered by sihaoteclaser from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the sihaoteclaser Content accessed through http://www.sihaoteclaser.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless sihaoteclaser, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. sihaoteclaser reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with sihaoteclaser in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. sihaoteclaser, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

sihaoteclaser, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. sihaoteclaser, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL sihaoteclaser, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF sihaoteclaser, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

sihaoteclaser reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Seminole County, Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and sihaoteclaser as a result of this agreement or use of the Site. sihaoteclaser’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of sihaoteclaser’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by sihaoteclaser with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and sihaoteclaser with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and sihaoteclaser with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

sihaoteclaser reserves the right, in its sole discretion, to change the Terms under which https://sihaoteclaser.com is offered. The most current version of the Terms will supersede all previous versions. sihaoteclaser encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

sihaoteclaser welcomes your questions or comments regarding the Terms.

Frequently asked question

What about the delivery time?

The delivery can be made within the fastest 2 days.

Do you shop overseas?
  • At SIHAO, we understand that our customers come from all corners of the globe, seeking the precision and efficiency that our laser engraving machines provide. We are pleased to offer international shipping options, allowing our esteemed clientele to experience the artistry and craftsmanship of our machines, no matter where they may reside.When it comes to shipping overseas, we strive to provide the utmost care and attention to ensure a seamless delivery process. However, it is important to note that international shipping can be influenced by various factors, such as customs regulations, distance, and local logistics. As a result, delivery times may vary depending on the country being shipped to.Should you have any specific questions or concerns regarding overseas delivery, we invite you to reach out to our dedicated team of experts. Our knowledgeable staff is well-versed in the intricacies of international shipping and will be delighted to assist you. Simply contact us for support@sihaoteclaser.com, and we will be more than happy to provide you with the information you seek.At SIHAO, we take great pride in our commitment to customer satisfaction. We understand that each order represents a unique artistic vision, and we are dedicated to ensuring that your laser engraving machine arrives safely and promptly, no matter where in the world you may be.Thank you for choosing SIHAO, where precision meets elegance, and artistry knows no boundaries.

We will deliver English manual and video with the machine to you. If you still need our help, please contact us.

Can you arrange the shipment for me ?

We can arrange the shipment for our clients by sea or by air, Trading terms FOB, CIF, EXW are available.Additionally,our company has warehouses in Europe, Russia, the United States, and Australia for convenient and fast service.

How long is the warranty of your products?

We provide 1 year of warranty for our machine.

Do I need to worry about the quality of your machine?

We have an independent and complete brand, each machine will go through strict qualityinspection before packing, so quality is guaranteed.Meanwhile, for after-sales issues, our technical staff will provide a valid response within 24 hours.

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