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Privacy & Security

➤ Protecting your private information is our priority.

This Statement of Privacy applies to http://www.sihaoteclaser.com and SIHAO Laser, LTD and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to SIHAO Laser, LTD include http://www.sihaoteclaser.com and SIHAO Laser. The SIHAO Laser website is an ecommerce website. By using the SihaoTec Laser website, you consent to the data practices described in this statement.  

➤ Collection of your Personal Information

SIHAO Laser may collect personally identifiable information, such as your name. If you purchase SIHAO Laser’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. SIHAO Laser may also collect anonymous demographic information, which is not unique to you, such as your household income and geographic location. With your consent we may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by SIHAO Laser. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Boss Laser website.

SIHAO Laser encourages you to review the privacy statements of websites you choose to link to from SIHAO Laser so that you can understand how those websites collect, use and share your information. SIHAO Laser is not responsible for the privacy statements or other content on websites outside of the SIHAO Laser website.

➤ Use of your Personal Information  

SIHAO Laser collects and uses your personal information to operate its website(s) and deliver the services you have requested. SIHAO Laser may also use your personally identifiable information to inform you of other products or services available from SIHAO Laser and its affiliates. SIHAO Laser may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SIHAO Laser respects your email address and does not sell, rent or lease its customer lists to third parties.

SIHAO Laser may share data with trusted partners such as Google Analytics to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SIHAO Laser, and they are required to maintain the confidentiality of your information.

SIHAO Laser may keep track of the websites and pages our users visit within SIHAO Laser, in order to determine what SIHAO Laser services are the most popular. This data is used to deliver customized content and advertising within SIHAO Laser to customers whose behavior indicates that they are interested in a particular subject area.

SIHAO Laser will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SIHAO Laser or the site; (b) protect and defend the rights or property of SIHAO Laser; and, (c) act under exigent circumstances to protect the personal safety of users of SIHAO Laser, or the public.  

➤ Use of Cookies

The SIHAO Laser website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SIHAO Laser pages, or register with SIHAO Laser site or services, a cookie helps SIHAO Laser to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SIHAO Laser website, the information you previously provided can be retrieved, so you can easily use the SIHAO Laser features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SIHAO Laser services or websites you visit.

➤ Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, SIHAO Laser uses the following:

➤ First Data

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

➤ Children Under Thirteen

SIHAO Laser does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

➤ Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from SIHAO Laser by contacting us here:

Web page: Contact Us

Email: support@sihaoteclaser.com

➤ Changes to this Statement

SIHAO Laser will occasionally update this Statement of Privacy to reflect company and customer feedback. SIHAO Laser encourages you to periodically review this Statement to be informed of how SIHAO Laser is protecting your information.

➤ Contact Information

SIHAO Laser welcomes your questions or comments regarding this Statement of Privacy. If you believe that SIHAO Laser has not adhered to this Statement, please contact SIHAO Laser at:

4250 Shirley Ave, El Monte, CA 91731

Dubská 792, Dubí, 272 03 Kladno

➤  Email Address: support@sihaoteclaser.com

SHANGHAI SIHAO MACHINERY EQUIPMENT CO.,LTD

Frequently asked question

What about the delivery time?

The delivery can be made within the fastest 2 days.

Do you shop overseas?
  • At SIHAO, we understand that our customers come from all corners of the globe, seeking the precision and efficiency that our laser engraving machines provide. We are pleased to offer international shipping options, allowing our esteemed clientele to experience the artistry and craftsmanship of our machines, no matter where they may reside.When it comes to shipping overseas, we strive to provide the utmost care and attention to ensure a seamless delivery process. However, it is important to note that international shipping can be influenced by various factors, such as customs regulations, distance, and local logistics. As a result, delivery times may vary depending on the country being shipped to.Should you have any specific questions or concerns regarding overseas delivery, we invite you to reach out to our dedicated team of experts. Our knowledgeable staff is well-versed in the intricacies of international shipping and will be delighted to assist you. Simply contact us for support@sihaoteclaser.com, and we will be more than happy to provide you with the information you seek.At SIHAO, we take great pride in our commitment to customer satisfaction. We understand that each order represents a unique artistic vision, and we are dedicated to ensuring that your laser engraving machine arrives safely and promptly, no matter where in the world you may be.Thank you for choosing SIHAO, where precision meets elegance, and artistry knows no boundaries.

We will deliver English manual and video with the machine to you. If you still need our help, please contact us.

Can you arrange the shipment for me ?

We can arrange the shipment for our clients by sea or by air, Trading terms FOB, CIF, EXW are available.Additionally,our company has warehouses in Europe, Russia, the United States, and Australia for convenient and fast service.

How long is the warranty of your products?

We provide 1 year of warranty for our machine.

Do I need to worry about the quality of your machine?

We have an independent and complete brand, each machine will go through strict qualityinspection before packing, so quality is guaranteed.Meanwhile, for after-sales issues, our technical staff will provide a valid response within 24 hours.

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